Student Support Team
If you are facing personal or academic problems, our teams are available to help you overcome any barriers that might get in the way of you completing your course.
During this period of uncertainty, the Student Support Team are currently unable to offer face-to-face support, however we are still here to support you as best we can.
We are here to provide support for mental health and wellbeing difficulties including advice, support and signposting to other agencies when necessary. We can contact you by email or phone.
Don’t hesitate to make initial contact with us via email@example.com and one of the team will be in contact with you as soon as possible. Our email will be checked Mon – Fri: 8.45am – 4.45pm.
It may be helpful to follow the UHI Health and Wellbeing page on Facebook which can give you lots of helpful tips and advice about managing your mental wellbeing during this time.
Other useful resources include:
If you are self isolating at home, you may wish to use the time spent at home to learn a new skill – why not try Mindfulness?
If you require support in an emergency:
Mental health crisis support - If someone is in immediate danger call 999.
If the crisis is not life threatening, call NHS 24 on their 24 hour phone line 111.
Other sources of support
Samaritans provide confidential, non-judgemental support – 24 hour service.
Call: 116 123
SHOUT Crisis Text Line. Text Shout to 85258
Do you need help now? This crisis messenger text service provides free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text SHOUT to 85258
Breathing Space is a free, confidential phone service for anyone experiencing low mood, depression or anxiety. Call: 0800 83 85 87
Our Student Support team are here to offer advice, guidance and support if you are struggling while at college. We are aware that coming to college is a big decision and that it can be difficult to balance life, work and study so the student support team are here to provide support and guidance.
The student support team members are able to offer support in a number of ways, such as:
- Talking with staff/external agencies on your behalf
- Signposting to external agencies
- Support with mental health difficulties
- Student counselling
- Providing regular one to one meetings
- Create a support or budget plan
- Support with the transition to college
- Guidance and support for care leavers
- Careers and employability advice
Don't drop out, drop in!
Where possible we would like all students who wish to see someone regarding a personal issue or Mental health difficulty (unless they already have a PLSP and therefore their allocated case worker) to be referred to the drop-in sessions which run daily between 9.30 - 11.30am. These are held in the The Hub area in the Brahan Building.
If a 1:1 appointment looks to be more suitable, then these can be booked by either popping into Student Services, calling or texting 07920 703894 or emailing firstname.lastname@example.org
You can also talk to your personal academic tutor (PAT), or contact your Student Support Worker yourself via email, text or phone, and they will help get you the support you need.
We have recently created The Hub, where students can access self-help materials in relation to careers and wellbeing information. This area is where you will find Claire and Alex and has been designed to be a safe space where students can come and get support, have a cup of tea and browse the resources available. Students who require time out from their classes, as recommended in Learning and Behavioural Support Plans, now have a space to come regain their thoughts and calm down before heading back into the learning environment. Some students do not need a staff intervention when upset, but they do need a comfortable space to have some time out and we would encourage you to direct your students here if this is the case.
We have a number of 'Mind' self-help materials which may be of use to you, including:
- Understanding Depression
- Understanding the mental health effects of recreational drugs and alcohol
- Understanding OCD
- Understanding Self Harm
- How to Manage Stress
Student Support Worker
Tel: 01738 877305