Student Support Team

If you are facing personal or academic problems, our teams are available to help you overcome any barriers that might get in the way of you completing your course.

Our student support team are here to offer advice, guidance and support if you are struggling while at college. We are aware that coming to college is a big decision and that it can be difficult to balance life, work and study so the student support team are here to provide support and guidance.

The student support team members are able to offer support in a number of ways, such as;

How to get support?

Don’t drop out, drop in!

Where possible we would like all students who wish to see someone regarding a personal issue or Mental health difficulty (unless they already have a PLSP and therefore their allocated case worker) to be referred to the drop-in sessions which run daily between 9.30 - 11.30am.  These are held in the The Hub area in the Brahan Building.  If a 1:1 appointment looks to be more suitable then these can be booked by either popping into Student Services, calling or texting 07920703894 or emailing

You can also talk to your personal academic tutor (PAT), or contact your Student Support Worker yourself via email, text or phone, and they will help get you the support you need.

The Hub

We have recently created The Hub, where students can access self-help materials in relation to careers and wellbeing information.  This area is where you will find Claire and Alex and has been designed to be a safe space where students can come and get support, have a cup of tea and browse the resources available.  Students who require time out from their classes, as recommended in Learning and Behavioural Support Plans, now have a space to come regain their thoughts and calm down before heading back into the learning environment.  Some students do not need a staff intervention when upset, but they do need a comfortable space to have some time out and we would encourage you to direct your students here if this is the case.

We have a number of 'Mind' self-help materials which may be of use to you, including: Understanding Depression, Understanding the mental health effects of recreational drugs and alcohol, Understanding OCD, Understanding Self Harm and How to Manage Stress.

Contact details

Student Support Worker
Claire Nelson
Tel: 01738 877305
Mobile: 07920703894